FAQs
How should I care for my scarf?
How should I care for my scarf?
Each scarf is crafted from 100% silk twill and finished by hand in Como, Italy. We recommend professional dry cleaning and storing it flat or loosely folded when not in use. To remove creases, steam gently from a distance.
How long does it take to process an order?
How long does it take to process an order?
Orders are typically processed within 1–2 business days. PRE-ORDERS will be processed and shipped as per the date indications on the product page.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Do you ship internationally?
Do you ship internationally?
We currently only ship within the US. International shipping, including to the EU and UK will be available soon.
Shipping policy
Shipping policy
Shipping rates are calculated at checkout based on your location and selected service.
Delivery times
Delivery times
Estimated delivery times:
- United States: 2–5 business days Standard shipping and 1-2 business days Express shipping
Please note that delivery times are estimates and may vary during holidays.
Returns & exchanges
Returns & exchanges
We accept returns or exchanges within 14 days of delivery. Items must be unworn, unused, and returned in their original packaging. To initiate a return or exchange, please contact hello@cosimosullago.com.